Terms of service

Last Updated: October 7, 2026

Welcome to Pixelora. These Terms of Service govern your use of the Pixelora website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms of Service and our applicable policies, including our Return and Refund Policy, Shipping Policy, and Privacy Policy.

1. Use of Our Website

You agree to use the Pixelora website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

You may not use the website to:

Engage in fraudulent or unlawful activity
Attempt to gain unauthorized access to our systems
Interfere with website functionality
Introduce malicious software or harmful code
Misuse content, trademarks, or other intellectual property belonging to Pixelora

2. Product Information

We make reasonable efforts to provide accurate product descriptions, dimensions, photographs, pricing, and other product information.

However, product images may vary slightly depending on screen settings, lighting, photography, and manufacturing characteristics.

Furniture dimensions, colors, textures, and materials should be reviewed carefully before placing an order.

3. Pricing and Availability

Product prices and availability may change from time to time.

We reserve the right to correct typographical, pricing, inventory, or product-information errors when discovered.

If an error affects an order you have placed, we will make reasonable efforts to notify you and provide appropriate options.

4. Orders and Payment

By placing an order, you represent that the information you provide is accurate and complete.

Orders are subject to payment authorization and product availability.

We reserve the right to decline, cancel, or limit an order when necessary due to suspected fraud, inaccurate information, inventory limitations, pricing errors, or other legitimate business reasons.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

5. Shipping

Our standard order processing time is 1–2 business days, followed by an estimated transit time of 5–8 business days.

Shipping charges are $50 as described in our Shipping Policy.

Shipping estimates are provided in good faith and may be affected by circumstances outside our reasonable control.

If an unexpected delay prevents us from shipping within the promised timeframe, we will provide appropriate notice and any cancellation or refund options required by applicable law.

6. Returns and Refunds

Returns are accepted for eligible products within 30 days of delivery, subject to the conditions described in our Return and Refund Policy.

Customers should review that policy before making a purchase.

7. Intellectual Property

All website content, including text, product descriptions, photographs, graphics, logos, designs, page layouts, and other materials, is owned by or licensed to Pixelora unless otherwise stated.

You may not reproduce, distribute, modify, publish, or commercially exploit our content without prior written permission.

8. Third-Party Services

Our website may rely on third-party services, including payment processors, shipping carriers, analytics providers, website hosting providers, and other service providers.

Your use of services provided by third parties may also be subject to their own terms and policies.

9. Website Availability

We make reasonable efforts to maintain the availability and functionality of our website, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

Website maintenance, technical problems, updates, or circumstances outside our control may occasionally affect availability.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Pixelora will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.